As an active business since 1977, RCI has been an IT company since before the term “IT services” existed. We’ve seen 50 years of growth and changes in the field, perhaps best known for high-speed growth and changes. So, though we have a pretty good idea of what IT services mean, we understand why not […]
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4 Advanced Call Center Features
There’s a decent possibility you or someone you know works or has worked at a call center. That’s partly because the definition of a call center has changed, and with it, so have advanced call center features, including ones you may not realize are already part of your IP phone system! What Is a Call […]
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Benefits of a Neat Network Closet
Even if you don’t have a brick-and-mortar storefront where people come to shop, chances are, on occasion, you will have visitors to your office. When they arrive, you probably show them around, introduce them to people, and maybe show off something special. But one place you probably don’t share, no matter your workspace, is your […]
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Why Your Surveillance System Needs Video Storage
What is the benefit of having video storage for your surveillance? You may think that any business with a surveillance system also has video storage, but there are two kinds of surveillance (aka CCTV) systems: those with and those without storage. Some systems are set up to be monitored in real-time but don’t store video. […]
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The Top 5 Mistakes People Make Pulling Cable
If there’s an unsung hero of RCI’s business technology service offerings, it would have to be pulling cable. We’ve been pulling cable in Roanoke for about four decades, almost since the founding of RCI in the late 1970s. Though we’ve introduced ourselves as an IT company, a business technology company, a surveillance system installer, and […]
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