Many SPAM Calls Start with A Roundabout Meandering Introduction But I don’t want any SPAM! At the height of lockdown, Americans were streaming a lot of television. Although much new content was produced, viewer hunger tended to gravitate toward comfort food comedy nostalgia. And the number one program people streamed was The Office, the […]
Continue readingAuthor Archive: Anthony Giorgetti
Handling Increased Business with 2 Telephone Automation Features
More Business is Great! If You Can Handle it… Across Virginia, pandemic restrictions have been winding down. Crowds have increased. We’re seeing fewer masks. Capacity limitations have been removed. And with the restriction wind down has come a pick-up in business. Having additional customers is always a positive development! But if your staff has […]
Continue readingDo You Have Modern Simple Voicemail?
If You Don’t Have Simple Voicemail, You’re Probably Not Using It to Its Fullest Potential Have you ever received a letter or bill addressed to your home address but to a person who doesn’t live there? Addresses don’t move with people and sometimes updating a particular company or even friend about a new address slips […]
Continue readingCybersecurity and 6 Easy Ways to Prevent Hacking
Isn’t Cybersecurity Fun? If you are a regular reader of the RCI blog, you may notice that today’s blog is a little late. Why? Our site was down earlier in the week. Why? The host of our site, one of the leading hosting sites in the world was having “connectivity issues.” Why? Unknown. But that […]
Continue readingWhat Is the 1 Indispensable Call Logging Feature You Don’t Have?
Call Logging We’ve all been there. You hang up with a customer and say, “Gee, I wish I recorded that.” Maybe things went poorly. Maybe you’re having a difficult time remembering a date, time, or name. Maybe you need a coworker or supervisor to weigh in on something and you don’t want to get it […]
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