Customer Service Doesn’t Have to Be a Misnomer Let’s talk about customer service. My department is customer relations. That’s what I do – relate to customers. I’m in a technical field but what I really do is talk to people. Sometimes I’m amazed by how many people in how many fields don’t take the time […]
Continue readingAuthor Archive: Anthony Giorgetti
The Best Time to Replace a Phone System is Now
An Ounce of Prevention… You’ve surely heard the phrase “an ounce of prevention is worth a pound of cure.” You may even know who originally said it. It’s been used in many scenarios and environments since it’s original inception and it generalized out well. The phrase is certainly relevant to our area of expertise – […]
Continue reading4 Reasons We’re at Our Busiest
The Best Time to Save Money on Equipment Is it really the most wonderful time of the year? Well, reasonable people can disagree on that. But for RCI and others in our line of work, it often is at least one of the busiest. Why is year end so busy? We haven’t done a formal […]
Continue readingTelephones: The Original Disruptive Technology
Out of the Mouths of Centurions In November 2014, the Roanoke Times published an article by reporter Zach Krizer about Centurion resident of Wirtz, Virginia Rosa Beckner. The article was written to commemorate her supercentenarian birthday. She turned 111 on November 11, 2014 or 11/11. In the article, Mrs. Beckner talked about […]
Continue readingHappy Thanksgiving
We’re Thankful for 40 Years Doing Business With You This Thursday, we get together with family and friends to celebrate. RCI will be closed but not far from our minds at our tables. It will be among the many things we’re thankful for this year. Thanksgiving is a uniquely American Holiday. The beautiful […]
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