Blog

The Importance of Structured Cabling Infrastructure

Your Network’s Backbone We’ve seen some bad cabling. Often we’re brought in to clean up somebody else’s shoddy job. While we’re happy to help you, we’d rather give you a good cabling job from the start. RCI has been doing quality cabling for almost 40 years. And while you might think it’s a simple task …

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Does Your Technology Work for You?

Telephone Systems and Computers Should be Easy to Use Did you ever get a new product that comes with an instruction manual the size of a novel? Or have your computer tell you that it will shut down in 30 seconds to update so finish up what you’re doing? Did you ever have to buy …

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You’ll Have to Buy a New One…

Good Service is the Key to Keeping a Good Product Longevity is one of the most important considerations in every business purchase. A phone system is an investment. Like central air, cabling or electrical infrastructure it’s not something you want to have to replace every few years. It’s better to get one that has what …

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Virginia is a One Party State

How Can Call Recording Help You? It being election season, it’s inevitable that this time of year we will be hearing a lot of buzz words describing states – red state, blue state, purple state, swing state, and somewhat less frequently during mid-term years, bellwether state. But for all of Virginia’s current status as a …

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Should I Go VOIP?

Should I get an IP or Hosted phone system? So you’re wondering whether you should get a VOIP telephone system. You say you’re also considering cloud-based? You’re wondering if either one is the right choice for you? Well, you’ve come to the right place. You see RCI sells those and traditional digital so we have …

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Telephone Infrastructure

  With Hurricane Florence affecting Virginia and the Carolinas, infrastructure has been on the minds of many of us. This got us thinking about landlines and their future. A number of years ago some phone lines went down in my neighborhood. One of my neighbors called the phone company. The phone company couldn’t get out …

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Cloud FAQ

There are a lot of words in our field that aren’t well known outside of it. In any field, professionals have  a tendency to throw around words and sometimes not realize that not everyone know what they’re talking about. Below are several frequently asked questions about the cloud. In the comments, let us know what …

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Cheapness vs. Value

All Things Considered ran a story on on February 19. 2014 about the fastest growing and most hated airline in the country – Spirit Airlines. In Consumer Report’s customer satisfaction surveys, Spirit Airlines finished last with some of the worst rating of any company they’d ever reported on. So why is it the fastest growing …

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SIP Trunks

SIP trunk is one of the IT terms that doesn’t seem to have quite made it into general circulation yet. SIP trunks are the highway IP systems use to transport their phone traffic. You can think of a SIP trunk as a virtual phone line that travels over the internet. RCI provides SIP trunks as …

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VOIP FAQ

We get a lot of questions about what VOIP actually is. A lot of times people put a spin on it. You’ll love it. You’ll hate it. It makes everything better. It’s the end of the world. Below, you will find our unvarnished answers to the questions we most frequently hear. What is VOIP? VOIP …

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Intro

RCI is an established business technology company with thousands of customers and almost 40 years of experience. We work in telecommunications, surveillance, servers and networks, cabling and customized solutions. With all that work under our belts we thought is was time to share some insights here on the web. In the next several months we …

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