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These days if you are hearing or reading about telephone systems you are probably hearing about VOIP, or even more likely, cloud. But what about digital business telephone systems? For decades they were the only game in town. What happened to them and can you still get one? Well, digital...

One of the most common questions asked about the cloud is "Are Cloud Telephone Systems Safe?" The answer isn’t straight forward. There are different definitions of “safe” and there are different schools of thought for each of those definitions’ answers. Like most questions and answers it’s not yes or no....

Determining if Local IT Service Matters As a business owner or manager, every thing you do is about making decisions. And every decision affects your bottom line. Not every choice is monumental but they all add up. You weigh them out: the pros and cons. Will they fit into your...

Getting the Technology You Need (and Avoiding Killer Robots, etc.) Science fiction has an entire (arguably dominant) subgenre of stories about technology that has gone too far.  Think Terminator, Blade Runner and most recently, Severance. Severance follows the story of employees at a fictional corporation who have had their work...

What Are the Benefits of Local IT Services? IT services are notoriously varied in both scope and quality. That’s why everyone from your “tech savvy cousin” to national corporations offer their own take on IT. And because IT is so varied in its variety and definition, it can be difficult...

What will be the effect of the metaverse for business?   It’s tough to make predictions, especially about the future. - Yogi Berra   So let’s start by saying this is not going to be a very useful blog. I’m writing here about the metaverse the meaning of the metaverse...

Does your business enroll in preventative maintenance for IT solutions? If you’re like most businesses, the answer is probably no. But why? You get a physical once a year. You go to the dentist every 6 months. You get your oil changed every three to ten thousand models (depending on...

Automation for small business is often regarded as something to be feared. Prognosticators suggest that in the not-too-distant future, soldiers, doctors, and customer service reps will largely be replaced by robots and automation. Now that sounds like bad news, but it doesn’t have to be. There are a lot of...

  I once knew a handyman who when asked whether something could be done would always respond, “Well we can do anything, it just depends on what you want to spend.”   The same is true of pretty much every IT solution this side of the Rosie the Robot. (though...