Blog

The 7 Business Telephone Users RCI has been in business providing and servicing telephone equipment in the greater Roanoke Valley, Southwest and Central Virginia for over 40 years. When you’ve been in business that long you come to know customer needs. Every business telephone user is different but you come...

Waiting On Hold On the Telephone The Blog Will Be With You In a Moment We Care About Your Readership Don't you love being put on hold? The music? The uncertainty? Maybe even the dead air?  The modern world is one of instant gratification. If you need an answer, you...

Cell Phone Integration for Business Communication Cell Phone Integration Has Become Essential for Business Communication Cell Phone Integration Is Now Essential Can you hear me now? Like it or not, cell phones have become ubiquitous in our lives. As unexpected disconnections, excessive clipping and garbled audio became commonplace and an...

Is it Time For a New Telephone System ? ESI E-SIP Series Phone Systems With Cell Phone Integration   Eventually, almost everything wears out: motors, elastic waist bands, couches and even phone systems. Take good care of everything and will take good care of you for as long as possible...

The Benefit of Managed IT Contracts How to Waste Time and Aggravate People? How much time do you waste on IT problems every week? How about your employees? How about your least tech-savvy employee? Got an answer in mind? The average employee wastes 22 minutes a day or 110 minutes...

4 Mistakes Companies Make with Telework It's Not Just Reminding Employees to Wear Pants! We’re all working differently these days. Some of us in person. Some at home. Some of us at finding something new.  We all have our own challenges. Today we’re addressing the mistakes employers and employees can...

4 Areas for Business Technology Resolutions in 2021 Happy New Tech Year! Before we talk about any business technology resolution, let's start with a collective sigh of relief. It’s 2021 and like the beginning of most years, there is still a lot to clean up from the previous year. But...

How We Can Help with Pandemic Safety Is your company checking temperatures? Do you wish it was? What about masks?We're all looking for Covid Solutions. A few days ago some grown men were yelling at a teenage girl outside Target for stating the store policy was to wear masks and...

Why Upgrade Now? Everything is cyclical. Life, fashion, health, nature, seasons and business. You may have heard in a religious text or a 60s pop song that “to everything there is a season.” We’re currently taking an ironic turn (turn, turn) as while nature is entering it’s spring, the economy...

Thinking About Telework? For years now, employers and employees have been touting the benefits of telecommuting. In fact in the past decade telecommuting has gone up over 90 percent! Telework has been an upward trend in the last decade for many reasons - happier employees, saving money for companies, lowering...