A few years ago, RCI put out a Thanksgiving blog. It’s one of my personal favorites. That blog focused on the many things RCI employees and owners were thankful for that year. Today, we’re going to combine that spirit with a little bit of the nature of the following day to tell you about what […]
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3 Ways You Shouldn’t Try to Save On Your Tech Budget
Don’t Lose Money Trying to Save it on Your Tech Budget 1 Life Lesson from 2 Dentists A dentist I know once had a patient who superglued his crown onto his tooth. He wanted to save to some money. How do you think that worked out? A decade or so ago give or take another, […]
Continue readingA Short Story From the RCI Archives
I heard an old, old story. Once upon a time… Everyone loves a little story here and there. We make sense of life through stories. We share them when we want to get a point across or lighten the mood. We read them to pass the time. With RCI having been in business for […]
Continue reading3 Ways Your Phones Are Losing You Money and How to Stop It
Have you counted the cost? Should I phone a friend or walk away with the money? Your telephone system is an integral part of your business, but so are your finances. A business shouldn’t have to choose between the two. Unfortunately, many have been put in such a situation for a wide variety of reasons. […]
Continue readingPhone System Features That Measure and Improve Your Customer Service
Your Service is Your Product How do you know if your employees are doing a good job with customers? We spent the last two blog posts talking about ways a phone system can add or subtract from a customer experience. But the most important factor in whether your customers are happy with your company or […]
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